Designation:
Operations & Customer Support Executive
Job Type:
Full-time/ Internship – Basis availibility
Shifts:
3 Rotational Shifts
Weekoff:
Rotational Weekoff
Role Overview:
- Provide customer support via phone calls and emails.
- Assist in data management, tracking, and reporting tasks.
- Use Excel to manage customer data and operational details.
- Resolve customer queries and follow up on outstanding issues.
- Collaborate with teams to improve service quality and operational processes.
Qualifications:
- Education: Graduate (any field).
Skills:
- Proficient in Excel and basic computer knowledge.
- Comfortable with phone calls and email communication.
- Good written and verbal communication skills in English.
- Proactive, detail-oriented, and customer-focused.